Frequently asked questions

Is there a free trial?

Yes. Signing up starts a 14-day Pro trial immediately, no credit card required, with full Pro features while it lasts.

How does pricing work?

Pricing is per event, and credit packages are available. Starter is 2 credits, Growth 6 credits, Pro Festival 13 credits, and the Gala add-on 3 credits.

Is Chinese supported?

Yes. The whole system and every public application form are available in Traditional Chinese and English, switchable by each user.

Do volunteers and vendors need an app?

No. Everyone opens their own portal link in a mobile browser — vendors, volunteers, performers and creators each get a separate portal.

Is my data isolated?

Yes. Each account only sees its own data, and you control what each team member can access by role.

Can I import existing data?

Yes. Vendors and volunteer shifts import from Excel/CSV, and a master directory keeps records across years.

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